Frequently asked questions

I found an error. What should I do?

If a page with the message Internal server error is displayed, the error is notified to us and an error report is automatically sent. We will correct the error as soon as possible.

If you find any other type of error, please contact us. Thank you!


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I think that the tool lacks feature X.

Please check if the required feature is planned. If not, contact us and tell which feature would you like to see.


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Many fields that are present in IUCLID5 are missing in the test data form. Why?

IUCLID5 takes is a software application to capture, store, maintain and exchange data on intrinsic and hazard properties of chemical substances. Data is IUCLID 5 has then a much broader application than test data in this tool.

The tool only asks for data fields that are or may be relevant to the ITS.


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Why is the assessment not using a relevant study record?

Is the study record assigned to the assessment? Only study records assigned to the assessment are taken into account in the assessment execution.

If the study record is assigned but not being used, then the cause may be ITS specific.


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Why are not all study records used in the assessment?

The assessment only uses the study records that you have assigned to it. This way you control the information used.

When an assessment is created, all relevant study records are automatically assigned to the assessment. Study records are automatically assigned too when explicitly requested by the assessment.


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